I mark the visit as complete but I see a "Confirm Registration" status. What does this mean?
After you mark a visit as Save & Complete, the patient's status should change to For Submission so you can transmit the case to PhilHealth. If it shows Confirm Registration instead, it can mean three things: The Visit Date is earlier than the ...
How to submit Tranche 1 or Tranche 2 cases
Once you have cases with a For Submission status, you can transmit them to PhilHealth. Here's how: 📌 Only cases with the For Submission status get sent. If a case is on Confirm Registration, No Submission, or Pending, you'll need to resolve thos...
What does "No Submission" mean?
This status means you marked a visit as Complete without finishing all the required sections of the FPE/Profiling or the Consult. The system flags it so you don't accidentally transmit an incomplete case to PhilHealth. How to spot an incomplete se...
Case submission errors: common causes and fixes
Common reasons submissions fail, and what to do about each.
"For Submission" status never changes to "Submitted" — is that normal?
This is normal. The status stays For Submission even after you successfully submit to PhilHealth. It does not change to "Submitted." So if you've already sent your cases and the submission came back successful, you're done. There's nothing else yo...
How to see which cases were included in your Tranche 1 or Tranche 2 Submission
If you need to see the list of cases included in your YAKAP submissions, you can generate it yourself and download it as a CSV. This is useful for reconciling what you've sent, checking which cases were included in a specific submission, or sharin...
When is the deadline to submit Tranche 1 and 2?
Quick answer: Submit your Tranche 1 cases by 11:59 PM on the 7th of the following month. Missed it? You can still submit. Those cases are included in the next month’s SAP1 instead. Nothing is lost, the payment just comes about a month later. The m...
"Patient is not assigned/registered" error when submitting cases
Quick answer When you submit cases and get a patient is not registered error, it comes down to one of two situations: A patient you know is (or was) registered with you is showing as not registered. A name you don't recognize appears in the error,...
How to use the Enlistment Masterlist
See all patients registered to your facility, whether their FPE was done and submitted, and the transmittal number it went out under.
My YAKAP payment for the month is still pending. How do I resolve a payment discrepancy?
Quick answer If you submitted your cases on time, you did your part right. 🙂 A payment that is still pending, or an amount that doesn't match what you expected, is resolved with PhilHealth, since PhilHealth is the one who releases the payment. Her...
Red ⚠️ warning: the visit date is earlier than the patient's enlistment date
Quick answer A red ⚠️ warning beside a patient's name on the Daily Visit row usually means the visit date is earlier than the patient's Enlistment Date , the date the patient was enlisted to your facility. The system can't confirm the patient was...
