I mark the visit as complete but I see a "Confirm Registration" status. What does this mean?
After you mark a visit as Save & Complete, the patient's status should change to For Submission so you can transmit the case to PhilHealth. If it shows Confirm Registration instead, it can mean three things: The Visit Date is earlier than the ...
How to submit Tranche 1 or Tranche 2 cases
Once you have cases with a For Submission status, you can transmit them to PhilHealth. Here's how: 📌 Only cases with the For Submission status get sent. If a case is on Confirm Registration, No Submission, or Pending, you'll need to resolve thos...
What does "No Submission" mean?
This status means you marked a visit as Complete without finishing all the required sections of the FPE/Profiling or the Consult. The system flags it so you don't accidentally transmit an incomplete case to PhilHealth. How to spot an incomplete se...
Case submission errors: common causes and fixes
Common reasons submissions fail, and what to do about each.
"For Submission" status never changes to "Submitted" — is that normal?
This is normal. The status stays For Submission even after you successfully submit to PhilHealth. It does not change to "Submitted." So if you've already sent your cases and the submission came back successful, you're done. There's nothing else yo...